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FREQUENTLY ASKED QUESTIONS 

 

WHAT IS YOUR SHIPPING POLICY? 

FOR PRINTS We will choose the most cost-effective shipping carrier based on the items ordered and their destination. Shipping times range from 1-7 business days. You will receive a tracking number as soon as your order has been shipped.

SHIPPING PRICES are calculated based on your cart total as follows: 

Cart Total From
To
Standard Shipping*
2-Day Shipping*
Overnight Shipping*
International Shipping Charge*
$0.00
$49.99
$5.99
$7.99
$14.99
$11.86
$50.00
$74.99
$9.99
$11.99
$19.99
$21.24
$75.00
$99.99
$14.99
$14.99
$23.99
$24.99
$100.00
$149.99
$18.99
$21.99
$29.99
$33.74
$150.00
$199.99
$21.99
$27.99
$34.99
$37.49
$200.00
$999.00
$49.99
$74.99
$99.99
$62.49
$1,000.00
Plus
$99.99
$149.99
$199.99
$124.99

* Due to shipping requirements, pieces with a long side greater than 40" or a short side greater than 30" may incur additional charges.  Please see our Crate and Freight shipping policies below for more information.

Large Size Products and Crating Policies

Due to shipping requirements and the potential for damage, some products over 30" on the short side, or over 40" in length must be crated at an additional cost.  All additional Crate fees are included in the product total.

  • Crate for MetalPrints over 30x40 to 40x60 $15.00 (required)
  • Crate for MetalPrints over 40x60 $20.00 (required)

Products over 40" long that are shipped flat may require freight shipping, 

We can provide freight quotes for these orders. Please allow additional time for the quote and freight delivery times.

Shipping Outside of the Continental US, Expedited Shipping, and Special Requests

APO shipping is charged full cost and sent via USPS.

Requests for shipping outside of the continental United States, other types of shipping, and expedited shipping will be charged at full cost.

We are not responsible for duties and taxes required for international shipping.

Shipping Quotes are available for large orders or orders shipping to international destinations. Please contact us with the details of what will be in the order and the address it will be shipped to.

FOR ORIGINALS & LIMITED EDITIONS Shipping times range from 3-9 business days. Tracking information will be emailed to you as soon as available. Shipping for these items will be based on weight:

Cart Weight
Ground Shipping
Expedited 2 Day Shipping
Up to 5LBs
$ 9.95
$19.95
5 - 10 LBs
$15.95
$29.95
10-15 LB
$19.95
$39.95
15 LB +
$29.95
$49.95

(Please note these are only examples and not actual shipping prices according to weight)

WHAT IS YOUR POLICY ON RETURNS/EXCHANGES/REFUNDS?

  • Our policy here at COLORME Art Spa, is to ensure you are completely satisfied with your purchase.  If for any reason your are not satisfied with your purchase, please contact us HERE and include your order number and a brief description of what is going on.  Somone from our office will contact you to see how we can help.  There is a 15% restocking fee that is applied for any orer cancelled or exchanged. 
  • We do our utmost to ensure that your prints are packaged carefully and arrive safely at their destination.
  • If your prints arrive damaged, please keep all packaging and contact HERE colormedebralee@gmail.com with your order number for further instructions.

CAN I CANCEL MY ORDER?  

All print sales are final. Please contact us HERE as soon as possible to see if it is not too late to cancel your order.  

HOW CAN I KEEP UP WITH YOUR NEW WORK? 

We would love for you to be the first to know about any new work! An easy way to stay in the loop is by signing up for our newsletter SIGN UP HERE! You can also follow us on our social media pages as we are constantly posting about new work! 

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Trusted Art Seller

This presence of this badge signifies that this business has officially registered with the Art Storefronts Organization and has an established track record of selling art.

It also means that buyers can trust that they are buying from a legitimate business. Art sellers that conduct fraudulent activity or that receive numerous complaints from buyers will have this badge revoked. If you would like to file a complaint about this seller, please do so here.

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This means you can use the camera on your phone or tablet and superimpose any piece of art onto a wall inside of your home or business.

To use this feature, Just look for the "Live Preview AR" button when viewing any piece of art on this website!

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SAVE 20% ON YOUR FIRST ORDER!

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This offer is valid for NEW CUSTOMERS only!

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Enter to a Win Free Birthday Party Package

Celebrate your loved ones special day
while staying socially responsible and 
give them a BIRTHDAY to remember!

Great news! I am giving away one b-day party package a month.  All you have to do is sign up and Iĺl choose a new winner at the end of every month.  The package value is $340.00, all you have to do is enter your full name, email and birthday. 

 

I will be choosing a new winner every month, enter 1x a month for the next 12 month and share it with your friends! 

       

      

     

 

 

To enter the giveaway, just fill out this form:

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I'll follow up in an email to confirm your entry. If you don't see a confirmation email, check your spam folder.

 

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